We are now open for the 2021 season and we can welcome owners and holidaymakers to our parks.  Track and Trace procedures remain in place; please see opposite for more information on what you need to do before coming to park and when you arrive.

Accommodation can only be let to members of the same household and their support bubble. 

Click here for information on visiting our parks during the coronavirus pandemic. 


Update: March 2021

The Welsh Government First Minister has confirmed that our parks are able to re-open for the 2021 on Saturday March 27th. Initially, we are only be able to welcome guests from one household and who live in Wales. Proof of address will be required. Shared facilities including the bistro, public toilets, launderettes, shower block at Riverside and children's play areas will remain closed initially.

Visitors who plan to visit our parks from England also need to take note of the UK Government restrictions which currently state that holidays and overnight stays are prohibited until, at least, April 12th 2021.   

Update: 18th December 2020

Further to the Welsh Government announcement this week, Wales is set to go into Tier 4 from midnight on December 27th. Please click here to see our updated information if you plan to visit park at Christmas. 

This means that our parks will be, once again, forced to close. We will close 3pm on Sunday December 27th. All being well, we will re-open for the new season on March 1st.

If you plan to visit over the Christmas period, please advise us as soon as possible by emailing trackandtrace@seariversleisure.co.uk  or phoning the office on 01970 871399.

Those travelling from Tier 3 areas of England must not come to stay overnight before December 23rd, when travel restrictions will be relaxed.

As per Welsh law, you can only spend Christmas with your own household or ONE other household. We would like to ask that you only visit with your own household or support bubble and you must not visit other caravans while on park.

The Welsh Government have stated; “To save lives now, don’t mix with other people and don’t put yourself and your family at risk for the sake of tradition.”

As always, safety is priority and cases of coronavirus are rising sharply in Wales. Please stay safe, keep a 2 metre distance from others and do not go out into the local community unless absolutely necessary.

Our office at Searivers will be now open on December 27th from 10am to 3pm. The parks will both close at 3pm on the 27th so please ensure that you sign out and leave by 3pm at the latest as the gates will then be closed.

We wish everyone a Happy and Safe Christmas.

Update: 12th December 2020

Please click here to see our reception opening hours over the festive period and important information for owners and those who are planning to visit park over Christmas and New Year 2020.
 

Update: 4th December 2020

Click here for full details of the current regulations in Wales. 

Our parks will be able to welcome visitors who live in Tier 1 and Tier 2 in England from Saturday December 5th. Visitors from Wales continue to be allowed to visit. 

Please remember, you must inform us of your intended arrival via email to trackandtrace@seariversleisure.co.uk or by telephone to 01970 871399.

Welsh Government restrictions mean that you can only stay in your caravan with people you live with (or anyone who is there to provide care or assistance to a vulnerable person). You may not travel and stay with members of an extended household or support bubble.

Owners who live in Tier 3 are also allowed to come to park but only to collect their belongings and secure their caravan for winter. You cannot stay overnight. You must arrive and leave during office hours (between 9am and 5pm) and do not come to park unless it has been agreed with us beforehand.  If you don’t need to do this, please don’t come. Whilst here, please refrain from going out into the local community. 

Those coming from Tier 3 must contact us to agree a time and date to visit the site. You must report to reception when you arrive and sign out when leaving.

Everyone must observe social distancing measures while on park and do not visit other caravans. Face masks are required to be worn in the reception building. The bistro is currently closed.

If you have requested a drain down, we will not enter the caravan until at least 5 days after you have left. So, for example, if you come this weekend and leave on Sunday 6th, your drain down won’t be done until the following week starting Monday 14th December.

Those from Tier 1 and 2 who plan to stay overnight, please make sure you have enough gas, and that everything is working properly when you arrive as a problem in the caravan may mean that you have to leave again. Our staff will not be allowed to enter any occupied, or recently occupied, caravans. If you would like us to check your gas levels today, please let us know. 

We are still waiting for confirmation of the Welsh Government’s approach to Christmas bubbles and the national travel relaxations between December 23rd and 27th.   

Just because you can come, it doesn’t mean you should. Our priority at this uncertain time is to protect our staff, owners, visitors and local community safe at this time; especially as we head into winter and towards Christmas.

Update: 3rd November 2020

When the firebreak in Wales comes to an end on Monday 9th November, our parks will be able to re-open for owners and holidaymakers. Children's play areas and the bistro will remain closed for now. 

Due to the lockdown in England which is now in place until early December, it does mean that we are only able to welcome visitors to our parks who have a residential address in Wales and have travelled from within Wales to visit us. We will require proof of that address. You must inform us of your intended arrival before travelling by emailing trackandtrace@seariversleisure.co.uk. You are also required to sign in on arrival and sign out when leaving. More information can be found opposite. 

Whilst tourism and hospitality has been allowed to re-open, there will be a new set of national measures in place in Wales from November 9th. This will enable aspects of life to resume gradually. But the virus has not gone away by any means and we all have a responsibility to help limit the spread of coronavirus and keep everyone safe.

Click here to read the latest updates from the Welsh Government

From Monday 9 November, pubs, cafes and restaurants can reopen in Wales. You should visit with as few people as possible. You can go with the people you live with, or a maximum of three other people. You’ll need to book time-limited slots in advance, and there will be a 10pm end on alcohol sales. The Welsh Government are asking everyone to think carefully as we enter this next stage. The more people we meet, the more we put at risk of coronavirus.

The Boardwalk Bistro will remain closed for the time being.
 

Update: 14th October 2020

The Welsh first minister has announced a ban on anyone living in areas with a high prevalence of COVID-19 in England, Scotland and Northern Ireland entering Wales. This restriction will apply to Tier 2 (High) and Tier 3 (Very High) areas of England and comes into force at 6pm on Friday, 16th October 2020.

If you live in England, you can check if your postcode is affected by clicking on this link.

Only owners and holidaymakers from Tier 1 (Medium Risk) areas may visit Wales, and our parks, after 6pm on Friday 16th October.

There are a number of areas across the country affected and this is changing all the time. The areas in Tier 2 where a majority of our owners and holidaymakers come from are Birmingham, Sandwell, Solihull, Wolverhampton and Walsall. There are other areas affected too of course and obviously the travel restriction already applies to those who live in lockdown areas in Wales.  

The Welsh Government is still finalising its regulatory approach but, as we understand it at the moment, if you are from an affected area and are already on park you will be able to stay. If you go home, you are unable to return while restrictions remain in place. Unfortunately, no-one from the affected areas (Tier 2 and Tier 3) will be allowed to travel to our parks after 6pm on Friday, 16th October. 

IMPORTANT: If you hire your caravan out privately (not through our sublet scheme), it is your responsibility to check that your guests are not from an affected area. When signing in, they will have to enter their home postcode which will be checked against the registration form provided by you beforehand. If their postcode is in a Tier 2 or Tier 3 area, they will not be allowed to stay on our park and will have to return home.

Please remember;  anyone travelling to park must advise of their arrival beforehand via trackandtrace@seariversleisure.co.uk. Not informing us of your impending arrival beforehand is a breach of our park rules. Please include your postcode when emailing us. You must also still come to reception and sign in (and out when leaving). This is even more important at this time when localised restrictions are in place.

We know that this will be disappointing for many of you but it is important to adhere to these rules so that we can beat this virus together and remain open.  Coming to park from a ‘lockdown’ area is a breach of our park rules and may result in termination of your site licence.

If you have any queries, please don’t hesitate to contact us.

Update: July 2020

We have procedures in place and are ready to welcome you all back. We are contacting owners and holidaymakers with important information about how our parks will be looking going forward. We must remember that COVID-19 coronavirus hasn't gone away and we all still need to take measures to ensure the continued safety of our owners, holidaymakers, staff and the local community. It's important that anyone coming onto our parks is fully aware of our procedures and adheres to them at all times.

We are governed by the Welsh Government rules, therefore, social distancing remains at 2 metres

Click here for more important information that our owners need to know. This is an agreement that must be signed and returned to us before you return to park.

If you allow others to use your caravan, you must let us know and we will send you an agreement to sign. You must adhere to strict cleaning and sanitisation requirements and have current safety tests. Please ask us for more information. This includes paying guests of course but also your family and friends who are not a part of your household.

We have to comply with the government Track and Trace programme which requires to know who is on our parks at any one time.  Before you come, your arrival information must be emailed to trackandtrace@seariversleisure.co.uk. Click here for a form to help you complete all the required information. This can be printed out and completed.  Or Click HERE for an editable WORD document

We are keeping everything under constant review to ensure that our parks continue to be a place where our guests can enjoy their time. Our children's play areas remain closed. This is subject to change based on any new guidelines that are released.

Click here to read the latest information on coronavirus and Welsh Goverment guidance.